We are delighted to announce that we have been awarded the 1st Veka Reference Works Prize.
This award represents a very special recognition of all the work we have been doing over the last 15 years.
This award represents the confirmation of our project and our philosophy of business and customer service.I have always wanted to serve the private customer with a very competitive yet high-quality product.
This "methodology" or "philosophy" has meant that I have had to turn down some projects or clients of a certain volume, which especially at the beginning represented considerable income that was both necessary and tempting, but would have forced me to compete solely on price and consequently use lower-quality materials to reduce costs and less qualified staff.
From the very beginning of this project my intention was to offer a premium service and advisory experience.
Based on my experience in the sector, after more than 20 years advising and selling to professionals and private clients, I was convinced that the vast majority of companies focused on volume and competitive pricing to design their sales strategies. At first glance it is the ideal formula: sell cheap = sell a lot.
Developers rarely pay attention to the quality of windows; they do not understand insulation or see differences between profiles and brands — they simply want to put a window in to cover a hole in the facade.
No developer stops selling a flat because the windows are of poor quality; buyers usually do not notice, and having double glazing is generally enough.
Most developers know this and will not cut their profits to increase the quality of windows.
I chose a different path: the private customer who wants the best possible window for their home.
This customer does value quality, does notice the difference between a mediocre window and a high-end one, and will be satisfied in the long term if their investment was well made.
The Veka Reference Works Award recognises precisely this: the quality of the installation, attention to detail and commitment to the customer.
For us, PVC window installers on the Costa Brava and in Girona, this recognition is the best confirmation that the path we chose is the right one.
Thank you to all the customers who have trusted us over these years. Without you, this award would not have been possible.